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Silent Hill: Townfall - All Collectibles Guide
17.10.2026 15:06
âī¸ Edited
Everything you need for 100% completion: Documents, Postcards, Lockboxes & Keys, CRTVs, and Phone Numbers.
Quick Info:
CRTV channels make a little static noise when you can interact with them.
Call phone numbers as soon as you find them - some only work during specific sections.
Bold/underlined text in the original marked chapters. I've kept the chapter names as headings.
Collectible Totals:
Documents/Clues: 85
Strange Postcards: 15
CRTV Signals: 18
Phone Numbers: 13
Lockbox Containers & Keys: 7 of each
Part 1 - Arrival (1/3)
Cold Open:
Document: Boat Tour Cancelled Notice - When you first see the St. Amelia sign, there's a small building on the right. It's attached to the door.
Document: Shorefront Family Clinic Notice - After reaching the town centre, go to the clinic. It's on the wall beside the door.
Phone Numbers 1-3: 900 - Emergency Services, 010 - Operator, 100 - Save Yourself - When you interact with the phone booth for the first time, check the "Your local services" poster to the side and call the numbers.
Phone Number 4: 496 0496 - Tourist Center - At the bottom of the map. You have to call it to add it to the directory.
Escape:
Clue: Room Service Card - On the table where you get the CRTV.
CRTV Channel - There are 2 channels to tune into in this same room.
Document: Hotel Room Note - After solving the door puzzle in the same room, it's on the bathroom counter.
Document: Hotel Reception Notice - Once you take the elevator and arrive in the hotel, go behind the reception desk. It's on the desk.
Phone Number 5: 496 0244 - The Haldane Hotel - It's at the bottom of the previous note.
A Connection:
CRTV Channel - Pops up after leaving the hotel.
Document: Vigil and Protest Flyer - In the Town Square, lying on a bench next to a big red sign.
Part 1 - Arrival (2/3)
A Connection (continued):
Strange Postcard 1 - Going down West Shore Road (slightly under Simon's left thumb), there's a Video Store. The postcard is on the counter.
Document: Hand Delivered Letter - Inside Zoe's house (mandatory). It's on the table in the living room, left of where you enter.
Clue: Organ Transplant Card - Upstairs in Zoe's house, go through her bedroom into the bathroom. It's lying in front of the shower.
Clue: Power Card Credit Guide - Once you've got and combined the batteries and flashlight, crouch under the crawlspace next to the bottom of the stairs. The clue is next to the power box.
Document: Newsagents Note - Leaving Zoe's house, the next mandatory stop is the Newsagents. It's on the counter.
Document: Emails "Your Letter", "Please Report in", and "For Attending" - Return to Zoe's, restore the power, then use the computer and interact with all the emails.
Searching For Zoe:
CRTV Channel - Pops up when you start the chapter.
Document: Note on Patient Records - At the clinic (next mandatory location), first door on the right, in a drawer.
Clue: Resignation Letter - Furthest openable door in the hallway, in Z Ellis' room. It's right in front of you.
Clue: Emails "Where are you" and "Answer Phone Message" - In the same room, on the computer.
Document: Nurse's Rounds Form - Once you unlock the reception, it's on the desk.
Document: Restock Issues - Inside the pharmacy (next mandatory location), on the front desk.
CRTV Channel - In the back room of the pharmacy, there's a little device that gives you a CRTV minigame. These pop up throughout the game and aren't too hard.
Strange Postcard 2 - Entering the park, take the left path. When the paths split, take the left again to enter a back alley behind some houses (notably behind number 3 on the map). The postcard is behind a dumpster next to a red container.
Strange Postcard 3 - On the left side of Farrow Street, there's a big wall. It's attached to it.
Document: Feeling Sick Note - Opposite building 14 are some apartments. Go to the top floor, apartment 1/2. Inside, there's a door on the left. The note is on a dresser.
Strange Postcard 4 - Opposite the bedroom you were just in is another bedroom. It's on the floor at the end of the bed.
Clue: Jess's Door Note - Go to the back of building 14. There's a note stuck on the backdoor.
Part 1 - Arrival (3/3)
Document: Task Assignment - Entering building 14 (Jess's house), immediately turn right to the kitchen counter.
Lockbox Key 1 - In a drawer in the kitchen of Jess' house.
Document: Jess Legal Advice - In the living room of Jess' house.
Lockbox Container 1 - Back in the apartment building across from Jess' house, in Apartment 0/1, living room.
Part 2 - Zoe (1/2)
Zoe Rounds:
Document: Water Warning - On the table in the living room of Zoe's house.
Phone Number 6: 01632 960595 - St. Amelia District Council - Not added to the phonebook until you call it. It's at the bottom of this document.
Document: Email "Coming back" - On Zoe's computer in the living room.
Document: Jane Chalmer's Obituary - Progressing to the park again, go right into some gardens. There's a mandatory locked shed. In the shed, on the middle shelf.
Document: St. Amelia Standard - Once you get to Mr. Stewart's house through the back entrance, it's on the table in the living room.
Phone Number 7: 496 0103 - Zoe Ellis - Interact with the phone in the same room. A folder will be next to the answering machine. Inspect the note inside the folder to register the number.
Clue: Medical Security Note - Outside the Medical Centre is a security booth. The note is attached to the window.
Phone Number 8: 496 0556 - D. Glenn - Automatically obtained by gathering the note above.
Document: Community Help Needed - Entering the Medical Centre, go upwards to the left. The note is on the first table to the right.
Document: Exhausted Supplies - In the same area, back left, there's a tent with beds. It's on the furthest bed.
Journey to Medical:
CRTV Channel - Pops up when leaving the clinic.
Strange Postcard 5 - When you get to this alleyway, keep going forward until you hit a set of stairs. The postcard is next to some Wellie Boots.
Document: Scaffold Notice - Entering the first apartment building of this area, it's attached to the front door ahead of you.
Document: Handwritten Note - Going up a floor to Apartment 1/1, it's on the table in the living room.
CRTV Channel - Another CRTV minigame device is in the same apartment and room as above.
Part 2 - Zoe (2/2)
Journey to Medical (continued):
Document: Emails "Note.txt" and "Printed Photos 1/2" - Up one more floor is Apartment 2/2. The first room on the left has a computer where you can view "Note.txt". To get both photos, enter the kitchen of the same apartment and turn it on. Then go back to the computer and print the photos. Go back to the printer and collect them.
Lockbox Key 2 - In the second apartment building, on a bunk bed on the second floor, apartment 1/1.
Lockbox Container 2 - Go up to the fourth floor. It's on the table on the landing.
Strange Postcard 6 - When you get to the ground floor of the second apartment building, instead of going out the front door, go through the back and enter the furthest shed.
Part 3 - The Patient
Zoe The Patient:
Documents: Emails "Supply Situation Update" and "RE: Supply Situation Update" - When you get access to the Medical Centre, leave the surgery room, go through the left set of doors and to the end of the corridor. The last door on the right has a computer with both emails.
Document: Email "Unrealistic Expectations (number 1098512âĻ)" and Clue: Email "Dailies - Infusion Status" - Going up the stairs to the next floor, there's a reception desk. The computer is behind it.
Clue: Dailies - Records Room Code - In the office on the same floor as the emails above, on a blue board.
Phone Number 9: 5353 - Hospital Storage - Given automatically as you progress the story.
Document: Equipment Cleanup Notice - Going down the long hallway in the basement, it's on a blue bed on the right side.
Many Into One:
Strange Postcard 7 - Before going down the ladder, the room to the right is the same as when you played as Zoe. Enter 7103 again and the postcard is on the other side of the room.
CRTV Channel - When you squeeze through a gap, a CRTV minigame device is on a table.
Clue: Zoe's Patient List - When you're in the room where you get the Otherworld Medical Centre map, go through the right corridor and the furthest right door. There's a vent in this room leading to a locked room.
Strange Postcard 8 - In the lower section of the left side is room 6. It's on a table.
Lockbox Key 3 - Also in the lower section of the left, in room 11, in a cabinet.
Lockbox Container 3 - In the upper section of the left, inside room 1, on the floor.
Strange Postcard 9 - In the lower section of the right side is room 8. It's inside a medical cabinet.
Part 4 - Clara Woods (1/2)
Begin Again:
Document: Harbour Notice - When you're walking down the pier again, go in front of the big white and blue docked ship. It's attached to the metal fence.
Strange Postcard 10 - Once you're past the street of bodies and hit a split in the road, go right to the very end. There's an alleyway on the right side (near the dead body hanging on the streetlight) and access to a garden. It's in a shed in that garden.
Document: Store Staff Notice and CRTV Channel - From the split road, go all the way left. On the left side there's a store. The note is on the checkout counter. There's also a CRTV minigame machine in the store.
Missing Parts:
Phone Number 10: 946 - W H O Dial Back Service - After the call with Richard, go back into the phone booth and interact with the W H O poster.
Phone Number 11: 496 0112 - Unknown - After dialling the W H O, you'll receive this next number.
Document: Atlas Square Apartment Note - Near the phone booth is an apartment building labelled "1". In the ground floor apartment, the note is on a set of drawers in the living room.
Strange Postcard 11 - Going up a floor in the same apartment building, the openable apartment on this floor has the postcard in an openable set of drawers toward the back end of the apartment, in a bedroom.
Strange Postcard 12 - In the shopping halls across the store "Cash It" is an unnamed building. Smash the window on the right side to get the postcard.
CRTV Channel - Go to the end of Atlas Way to a strange gate with a metal structure.
Lockbox Key 4 - Also in Atlas Way is a Post Service store. It's in the cash register.
Lockbox Container 4 - In the apartment building where you got "Atlas Square Apartment Note", it's in the kitchen of the same apartment.
CRTV Channel - When progressing through the area, you'll enter a building leading to a little playground and the CEG Lockers. The channel becomes available when you enter the leading building.
Clues: Emails "Lost and Found" and "CEG Employee Locker List" - In the CEG Lockers, use the computer on the front desk.
Document: CEG Lockers Managers Note - In the office of the CEG Lockers, in a drawer in the desk.
Phone Number 12: 496 0993 - CEG Lockers - Can be seen on locker barcodes.
CRTV Channel - In 5th South Brae house, in the living room.
Clue: Gaming Magazine - Upstairs in the same house, on a bed.
Clue: Reciprocating Compressor - After solving the puzzle with the computer and floppy disks in the house above, you'll be able to print it out.
CRTV Channel - Immediately after getting the bolt cutters, it pops up.
Clue: Lamenting Poem - Entering 6th North Brae through the backdoor, it's upstairs on a chair in a bedroom.
Part 4 - Clara Woods (2/2)
Missing Parts (continued):
Strange Postcard 13 - Across the Overpass and on the Upper Braes, it's in a dead end.
Clue: The Code Today - Inside 5th Upper Brae, in the first left room upstairs, on a table.
Clue: The Code Before - During the tape time-travel section, when you use "Tape: Yesterday", the clue is in the kitchen sitting on the corner of a table.
Clue: The Code After - Switching to "Tape: Tomorrow", go downstairs. It's in the living room.
Strange Postcard 14 - After you get the backdoor key from the tape puzzle, switch to "Tape: Tomorrow" and go out the backdoor. There are many sheds in an alleyway. It's the opened one.
Clue: Email "Current Count" - Switch to "Tape: Today" and use the backdoor key again. The next openable shed (right of the shed above) contains an "Ammonite Disk". Go back, switch to "Tape: Yesterday", and use the disk on the computer.
CRTV Channel - As soon as you're done with these puzzles and the house, the channel pops up when you leave.
CRTV Channel - After obtaining all 3 mechanical parts, it shows up.
Lockbox Key 5 - Go behind the Post Service into an alley where you use the bolt cutters on the locked door. Down this new path is a Laundromat. It's on top of the washing machine.
Lockbox Container 5 - Going back to the CEG lockers, the container is in the office.
Inside CEG HQ:
Document: Inquiry Preparation Notice - On the corner of the reception desk.
Clue: Box IDs and Names - Back end of the bigger assembly room on the ground floor, resting on the podium.
Clue: Grid of Codes - In the Maintenance room, in a bin.
Clue: Grid of Codes, Complete Grid of Codes, and CRTV Channel - In the security room, it's in a bin again. Combine this and the previous Grid of Codes to obtain the Complete Grid. There's also a CRTV minigame machine on the desk.
Documents: Emails "CEG Security: Out of Hours Access" and "Urgent Message" - The computer is also in the Security room as above.
Clue: Employee File Cover Note - Back in the big assembly room, unlock the container labelled 36 on the third row from the front. Code is [blank].
Part 5 - Richard
Getting Inside:
Document: Construction Halted Notice - Inside the building to the immediate left after you open the parking lot. From the entrance, it's the far left side room.
Document: CEG Kiosk Note - When you go through the garage door, it's to the right on a workbench.
Document: CEG Memo - Upstairs on the far left side is the Manager's office. It's on the desk.
Document: Emails "Facilities: Works Halted" and "DONTREAD.DOC" - Once you've started the generator, go back to the first collectible building you entered in this chapter. From the entrance, it's the right side room. The computer now works.
Another Attempt:
Document: CEG Tower Meeting Minutes - Climb up to the third floor. It's in an unlabelled meeting room.
Documents: CEG Tower Emails "Evening News" and "CEG Tower: Engineer Public Statement" - In the Public Relations area of the third floor. The computer is in the room with the phone.
Document: PR Meeting Note - Still in Public Relations, exiting the previous room, it's the first room on the right as you go down the hallway. It's in a drawer.
Clue: Richard's Note - In the bigger room of Public Relations, on the floor.
Clue: CEG Checkout Sheet - On the 4th floor in the Media Department, there's an unmarked Storage room. It's in the "General Storage" cabinet.
Document: Email "CEG Tower: He's Done" - Once you get to the 10th floor, there's a computer on the desk outside the office.
Part 6 - Simon
Fix This:
Document: Ordell File - At the beginning of this chapter, on the desk next to the phone.
Document: Email "CEG Tower: What did you do?" - Leaving the office, the computer outside has a new email to view.
Clue: Reference Sheet and CRTV Channel - When entering the big room with flashing yellow lights and the pipe puzzle, on the right on a long metal drawer. Both the sheet and CRTV minigame machine are next to each other.
CRTV Channel - When you exit from crouching through the pipes, don't go down the ladder right away. The CRTV minigame machine is in the left room.
Strange Postcard 15 - You'll get to a point where you open a vent. When the paths split in the vent, go right, then left.
Achievement: Blur Your Eyes - Collect all Strange Postcards.
Trying Again:
Lockbox Key 6 - From the SWDP main floor, go up the stairs to the south, then west to a room where it's in a metal drawer.
Document: Email "SWDP: Ordell Site Visit" - After you ride an elevator, you'll reach an area connecting to "AUX" and "JOE" rooms. The computer is in the top right room of the map.
Document: RCU Refit Note and CRTV Channel - When opening and going through the "JOE" room, you squeeze through a gap to another room. The note and CRTV minigame machine are on the bed.
Achievement: Sweeping Signals - Tune into all signals on the CRTV.
Document: Photo of Joe McKenzie - Wedged in the door frame in the same room as above.
Clue: Remote Systems Control and Lockbox Container 6 - In the Control Room, in-between the panel and lockbox.
Clue: Email "Auxiliary Lines" - When in the "AUX" room, insert the "AUX Disk" into the disk reader. It will then appear on the computer.
Lockbox Key 7 - You need to open some doors in the lower left area (where the valves are). Use the console in the control room and select the "Unlock" switch, then the "Door" switch. Repeat for each number. Enter these numbers to unlock all doors in that area: 621, 047, 793. The key is in the room labelled "047" on a white spot of the desk.
Lockbox Container 7 - In the long room in the centre of the bottom of this area. The room is also labelled "621" on the outside.
Achievement: Resourceful - Unlock all resource containers.
Clue: Clamp Release Procedure - After turning "Valve F", return to the control room. This will be in the printer.
Eraser: This chapter has no collectibles.
Returning:
Document: Crew Patch - When you start this segment, go down onto the beach all the way to the other side. It's attached to some clothes on the ground.
Achievement: Thorough Inspection - Collect all documents.
New Game Plus
Part 1: Cold Open:
Phone Number 13: 496 0842 - Unknown - When returning to the Town Centre, call 946. You'll be told the new 496 0842 number. This should work as early as you get to the phone booth, though some say it must be done in "A Connection".
Achievement: Cold Calling - Call all phone numbers found in St. Amelia.
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